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Write in the Cloud!

Would streaming work for you?

You need:

1. A computer, tablet or smartphone that supports a modern browser
2. A good internet connection

Convenient. Flexible.

cloud-icon-white-shadow You’re not tethered to a DVD player.

Increasingly, families are buying laptops, tablets and other devices that don’t come with a DVD drive. You don’t have to worry about getting an external DVD drive just to take the course.

cloud-icon-white-shadow You have access anywhere you have internet.

The great thing about streaming the video lessons is that you can watch them from anywhere, provided you have a decent internet connection! Streaming is also responsive to all modern browsers and devices, including smartphones and tablets. On the road? Visiting family out-of-state? Running behind schedule and need to finish the video on-the-go? No problem.

cloud-icon-white-shadow Video automatically adjusts to your internet signal.

Video is HD quality, but if your internet signal drops, the Cloud automatically adjusts video quality according to the connection, instead of freezing.

cloud-icon-white-shadow No hassle of lost or damaged discs!

No danger of misplacing or breaking the Cloud. So you’ll never need to pay for replacement discs.


General Questions

Will streaming work outside of the U.S.A.?

Yes, the streaming will work internationally as long as you have a good internet connection.

How will I receive the other components of the curriculum package?

You receive the workbook and Collision Course anthology through the U.S. postal system. We ship by Priority Mail.

Why is there a time limit on my subscription?

Our cost to stream videos for a year is actually higher than that of DVD production. We set the subscription renewal rate based on our projected cost for a single user over a twelve-month period.

Have you stopped selling the DVD option?

The cost of manufacturing the DVDs for Other Worlds and The One Year Adventure Novel has become prohibitive. For the foreseeable future we will only offer these courses via Cloud streaming. This is not the case for our Cover Story and Byline courses.

What quality is the video in the streamed lessons?

The lessons are shown in high definition (HD) as long as your Internet connection is strong. With slower connections, the system adjusts playback to prevent freezing, which means the videos are closer to standard definition (SD).

Can I share my password with a friend or with families in the group/class I want to run?

Under the Household License, passwords may not be shared between more than one household. When you purchase, you are agreeing not to share your access with persons outside your immediate household.

If you have a Group License and would like each participating family to watch the videos outside of class time, please contact us. We will arrange a per household access fee. (Since the Group License stipulates that the students watch the videos together in one location and that readings and/or workbook lessons are usually assigned as homework.)

How to Log In

How do I access the videos?

  1. If you choose “Start Right Away” when you check out, you will receive an access password by email within a few hours of your purchase. Otherwise, you can expect your password email to come about a week before your chosen start date.
  2. Go to the Cloud video portal under the “Student Resources” tab on this website, or just click the link provided in your email. Enter the email address you provided at check-out and your new password. You can reset the password at your convenience.
  3. Your course(s) will appear on the screen. Click “Start Course.” Lesson videos are grouped in threes by week. Extra resources (novel PDFs and worksheets) are listed at the bottom of the left sidebar.

Technical Questions

What equipment do I need?

Video lessons are viewable on any computer, tablet, or smartphone that can run a modern browser. Our system uses HTML5 and, on older systems, Flash. The videos will work with Windows, Mac, Linux, and anything that can run a newer browser.

How fast does my internet connection need to be?

We use adaptive streaming, which means the quality of your video will adjust automatically based on your connection speed. For best results, we recommend a download speed of at least 1 Mbps (also written as “ms”). Click here to check your speed (ignore the advertisements about scanning your computer, etc. You just need to click “Begin.”)

Can we replay lessons, and watch lessons in non-sequential order? Are there controls such as Pause and Play?

Yes, all the videos are available to you for the duration of your subscription. You can watch them as many times as you would like, in any order, and the video player has standard controls, including Pause and Play.

Is there a limit on the number of IP addresses the streaming can be accessed from? Will my student run into problems if we are on the road?

We understand that families today sometimes function between many IP addresses. The default limit on an account is 3. But if you know you need more, please just contact us and we can make adjustments.

When you purchase, you are agreeing not to share your password for Cloud access with people outside your household (if using a Household License) or classroom.

Can I have more than one student in my household watching the lessons at the same time, on different devices?

There is no limit on the number of devices in your household that can be streaming the videos at the same time; however, you may experience problems if you have slower internet speed. A high-speed connection can support 2 or 3 devices streaming simultaneously.

Would a dial-up internet connection support streaming?

Attempting video streaming on a dial-up connection is not recommended. It may be possible, but the quality would suffer.

Making the Switch

Switching to Streaming from DVD

If you ordered The One Year Adventure Novel from us, and would like to switch from DVDs to streaming, we have an offer for you!

** PLEASE NOTE that these exchange offers are only available to customers who purchased the DVD set from us. They are NOT available if you purchased your One Year Adventure Novel DVDs used or from a third party. **

If it has been 30 days or less since you received your order:

Contact us by email or phone about your wish to switch. Mail us your DVDs. We will refund the difference in price between the DVD set you bought and a Cloud set. (Please note, however, that if you wish to switch from a Cloud subscription to DVDs, you will need to pay the difference.)

If it has been more than 30 days since you received your order:

You may switch for $29, the cost of a subscription renewal. Pay the $29 and mail us your DVDs (1st edition and 2nd edition DVDs accepted) and we will grant you a first year of video streaming in exchange.

Where to Mail Your DVDs

We recommend paying for tracking or delivery confirmation, but the carrier is your choice.*

Clear Water Press
ATTN: DVD Exchange
P.O. Box 62
Olathe, KS 66051

* Please avoid Media Mail. Materials often arrive damaged.

If you have questions about using Cloud streaming, please get in touch!
We are always happy to chat with you!

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