We are grateful for your assistance in helping us to locate the root of the issues some customers are encountering at checkout. As a thank you for completing this form, we will refund your recent order $5. Contact InformationName(Required) First Last Email(Required) Checkout IssuesWhich checkout issue(s) affected you?(Required)Select all that apply. Payment details section was uneditable (grayed out) My credit card was repeatedly failed Other Please describe the issue here.(Required) Please list the device(s) you were using when the issue occurred.(Required)Brand (Apple, Google, etc..)Type (computer, tablet, phone) Add RemoveWere you signed into your Clear Water Press store account when you encountered the issue?(Required) Yes, I was signed into my account. No, I was ordering as a "guest." I do not recall. Web browsers include a setting to prevent site tracking on websites. Please let us know if this setting was enabled on our website.(Required) Yes, site tracking is blocked. No, my browser(s) allows site tracking. I'm not sure. Which web browser were you using when the issue occurred. Please select all that apply.(Required) Google Chrome Apple Safari Microsoft Edge or Internet Explorer Mozilla Firefox Other Please list the other browser(s). Successful CheckoutHow were you able to complete your order?(Required) I called Clear Water Press and made my payment over the phone. I was able to complete my order online. Which web browser allowed you to complete your purchase?(Required) Google Chrome Apple Safari Microsoft Edge or Internet Explorer Mozilla Firefox Other Were you signed into your Clear Water Press store account?(Required) Yes, I was signed into my account. No, I was ordering as a "guest." Was site tracking blocked on the Clear Water Press website?(Required) Yes, site tracking was blocked. No, site tracking was allowed. Please list the device you were using when completing your purchase.(Required)Brand (Apple, Google, etc..)Type (computer, tablet, phone) Add RemoveIs there anything else you'd like to share?
